1. Merchandising Operations:
- Manage and oversee the end-to-end merchandising process, ensuring alignment with customer requirements and delivery timelines.
- Coordinate with buyers, designers, and production teams to finalize orders and specifications.
- Monitor and analyze market trends to recommend product ideas and improvements.
2. Team Management:
- Lead and mentor the merchandising team, ensuring productivity, skill development, and alignment with company goals.
- Facilitate communication between internal departments (sales, production, quality assurance, and logistics).
- Conduct performance reviews and support team members in achieving their objectives.
3. Customer Relationship Management:
- Build and maintain strong relationships with clients to ensure their satisfaction and loyalty.
- Address and resolve customer inquiries, complaints, or concerns promptly.
4. Production Coordination:
- Collaborate with the production team to ensure timely and cost-effective manufacturing.
- Monitor production schedules and address potential delays or issues proactively.
- Work closely with the quality assurance team to ensure products meet client and company standards.
